FAQ
Common customer questions.
Answers for mail-in film developing, scanning, ordering, and negative return.
What film formats do you accept?
APEX FILM LAB accepts 35mm and 120 film.
What film process is available?
The current service menu is for C-41 colour film.
Can I choose the scan look?
Yes. Choose Classic, Cine, Log, or Digital when building the order.
Can negatives be returned?
Yes. Add negative return postage to the cart and enter a return address at checkout.
How do I pay?
Orders are paid securely by card through Stripe at checkout. Keep your order number and include it inside the film mailer.
Where is the lab based?
APEX FILM LAB is based in Perth, Western Australia.
How do I post film to the lab?
Complete checkout first, include your order number inside the package, and post the film to the intake address provided with your order confirmation.
How do I contact the lab?
Email orders@apexfilmlab.com.au.